Academic Review of the Hansen Model of Growth and Development (2002)
The Monterey Institute of International Studies (MIIS), which is now The Middlebury Institute of International Studies at Monterey reviewed the model for enterprise growth and development I introduced in my first book, Surviving Success. Below is the Executive Summary of their 2002 report done for my firm, Blue Heron Consulting.
Executive Summary
[Organizations] "…the successful ones live with paradox, or what they call dilemmas. Those firms have to be planned yet flexible, be differentiated and integrated at the same time, be mass marketers while catering to many niches; they must introduce new technology but allow their workers to be masters of their own destiny; they must find ways to produce variety and quality and fashion, all at low costs; in short, they have to reconcile what used to be opposites, instead of choosing between them."
— Charles Handy
The project goal for the Monterey Institute of International Studies (MIIS) team was to review and provide an analysis of the Surviving Success model. In addition, the team was asked to provide a marketing pitch for the Blue Heron consulting group.
The MIIS team began their analysis of Surviving Success by researching recent organizational theories. The team reviewed current studies in organizational development, lifecycle, contingency and situational leadership and change theory as follows:
An initial difficulty the team encountered was sifting through the voluminous material that is available on organizational and leadership theory. After initially reviewing current periodicals[1](see note) it became clear that these articles did not have the depth and comprehensiveness that the team required in order to adequately analyze the material. It therefore became necessary for the team to switch to more fundamental and original material.
The team sorted the material into some predictable categories; organizations and how they develop whether predictably or chaotically and leadership and whether leaders can or should change leadership style as dictated by the environment.
The seven criteria against which the team evaluated the Surviving Success model are efficacy, applicability, adaptability, longevity, understandability, currency and popularity. Since the models differed considerably in comprehensiveness, the team decided to consider comprehensiveness separately. The team applied a two-dimensional grid with the results from the criteria evaluation on the horizontal axis and comprehensiveness on the vertical axis. Mapped on this grid, all models fall into three of the four possible quadrants.
The Surviving Success model ranked 100 on the qualitative evaluation and out-performs most others on the comprehensive scale. The upper right quadrant reflects the competitors of Surviving Success. The bottom right quadrant contains the complementors to the Surviving Success model. Two models stand out from the rest: The Flamholtz’ seven-stage organizational development model and the Charles Handy’s curve lifecycle model. The team saw these two models as providing additional conceptual value to Surviving Success.
The team concluded that integration is the strength of the Surviving Success model. It is this integration of organizational dynamics with leadership style, market and product development theories that makes the model intriguing. However, the absence of a methodology to constantly renew the organization is a shortcoming the Handy and Flamholtz’ models attempt to remedy.
In all, Surviving Success delivers the road map it promises. Well-grounded in traditional theoretical constructs, the Surviving Success model describes the development of the organization and its leadership and provides a pathway that is at once dynamic and stable.
Surviving Success holds up well under analysis. Avoiding the pop culture trap, it is a solid work that packs the staying power it needs to remain current for some time to come.
The MIIS team recommends enhancements to the model to address the issue of hyper competition
and change and to provide a map for recreating the organization at appropriate intervals.
Regards,
The Monterey Institute of International Studies
Team Members
Aladwani, Adel M. "Change management strategies for successful ERP implementation". Business Process Management Journal. Vol. 7, No. 3 (2001), pp. 266-275.
Bovey, Wayne H. "Resistance to organizational change: the role of defense mechanisms". Journal of Managerial Psychology. Vol. 16, No. 7, (2001), pp. 534-548.
Brown, Shona L. and Eisenhardt, Kathleen M. “The Art of Continuous Change: Linking Complexity Theory and Time-paced Evolution in Relentlessly Shifting Organizations”, Administrative Science Quarterly, 42 (1997), N1: P. 1-34
Cao, Guangming. Clarke, Steve. Lehaney, Brian. "A critique of BPR from a holistic perspective." Business Process Management Journal. Vol. 7, No. 4 (2001), pp. 332-339.
Catlin, Katherine and Matthews, Jana. Building the Awesome Organization. Hungry Minds Inc.
Catlin, Katherine and Matthews, Jana. Leading at the Speed of Growth. Hungry Minds Inc.
Child, John and McGrath, Rita. "Organizations Unfettered: Organizational Form in an Information- Intensive Economy", Academy of Management Journal, Dec. 2001, Vol.44, Issue 6, p.135.
Churchill, Neil C. and Lewis, Virginia L. “The Five Stages of Small Business Growth”, “The Entrepreneurial Venture”, Readings selected by William A. Sahlman, Harvard Business School, Boston, Massachusetts. 1999
Davidbow. W, Uttal B. “Service Companies: Focus and Falter” Harvard Business Review, Page 77, June – August 89, No. 4
Doppler, Klaus and Lauterburg, Christoph. “Change Management”, Campus Verlag, 1998.
Drejer, Anders. "Situations for innovation management: towards a contingency model." European Journal of Innovation Management, Vol. 5, No. 1 (2002), pp. 4-17.
Flamholtz, Eric C. “Growing Pains: How to Make a Transition From an Entrepreneurship to a Professionally Managed Firm”, Jossey-Bass Publishers, San Francisco, Oxford. 1990
Fulmer, William E. Shaping The Adaptive Organization. New York, Amacom Books, 2000.
Greiner, Larry E. “Evolution and Revolution as Organizations Grow”, Harvard Business Review, May-June 1998.
Handy, Charles. The Age of Paradox. Boston, 1994.
Jankowicz, Devi. From Learning Organization to Adaptive Organization. University of Luton, UK
Kandampully, Jay. "Innovation as the core competency of a service organization: the role of technology, knowledge and networks." European Journal of Innovation Management, Vol. 5, No. 1 (2002), pp. 18-26.
Kuratko, Donald and Ireland, Duane. "Improving Firm Performance Through Entrepreneurial Action", Academy of Management Executive, Nov.2001, Vol.15, Issue 4, p.60
Loewenstein, G.F. & Learner, J.S. The role of Affect in Decision Making. Handbook of Affective Science, Oxford University Press.
Margiotta, Col. Franklin D. Brassey's Encyclopedia of Land Forces and Warfare. Washington: Brassey's, 1996.
Martin, John. Organizational Behaviour. London: Thomson Learning, 2001.
McNamara, Carter, PhD. Brief Overview of Contemporary Theories in Management. [Online] Available http://www.mapnp.org/library/mgmnt/cntmpory.htm, February 9, 2002.
O'Neil, John R. The Paradox of Success. New York: G.P. Putnam's Sons, 1993.
Palmblad, Mikael and Johansson, Pehr. Process Orientation from Idea to Implemented Reality. Clinical Research Information Management, 1998
Pech, Richard J. "Reflections; Termites, group behaviour, and the loss of innovation: conformity rules!". Journal of Managerial Psychology. Vol. 16, No. 7, (2001), pp. 559-574.
Pettigrew, Andrew and Woodman, Richard. "Studying Organizational Change and Development", Academy of Management Journal, Oct. 2001, Vol.44, Issue 4, p.697.
Rich. S. and Gumpert. D. “Growing Concern”, Harvard Business Review, May-June 85, No. 9
Riolli-Saltzman, Laura and Luthans, Fred. "After the Bubble Burst: How Small Hi-Tech Firms Can Keep in Front of the Wave", Academy of Management Executive, Aug. 2002, Vol.15, Issue 3, p.114.
Roberts, Michael J. “Managing Transitions in the Growing Enterprise”, “The Entrepreneurial Venture”, Harvard Business School Press, Boston, Massachusetts, 1999
Schilling, Melissa. "The Use of Modular Organizational Forms: An Industry Level Analysis", Academy of Management Journal, Dec. 2001, Vol.44, Issue 6, p.149.
Simons, Robert. “Performance Measurement and Control Systems for Implementing Strategy”, Prentice Hall, Upper Saddle River, NJ. 2000
Svensson, Goran. "A firm's driving force to implement and incorporate a business philosophy into its current business activities: the case of ECR.” European Business Review. Vol. 14, No. 1 (2002), pp.20-30.
Veasey, Philip W. "Use of enterprise architectures in managing strategic change." Business Process Management Journal, Vol. 7, No. 5 (2001), pp.420-436.
Yeakey, George W. "Situational Leadership." Military Review. Vol. 82, No 1 (2002), pp. 72.
MIIS Review of Hansen Model 2002 (pdf)
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